OPDC | Management Consultancy, Development and Training for Individuals and Organisations.
When we developed our distinctive approach to leadership development and business improvement, we were keen to overcome the reasons that typical programmes fail.
We also recognised that courses need to develop and grow over time to maintain their relevancy and effectiveness for both the delegate and the commissioning HR or business leader. As such, we continually measure satisfaction levels in order to enhance and improve our programmes.
The Net Promoter Score (NPS) is probably the leading methodology for establishing customer satisfaction. When multiple cohorts of delegates were asked by one of our clients to score our Leadership Journey programme using NPS, they scored it 9.4 our of 10 – significantly in the ‘promoter’ range.
Another client asked delegates to score the leadership programme out of 100 for six different criteria. For all of these, the programme scored over 90%.
Since we founded OPDC over 20 years ago, 1000s of managers and high-potential executives have come on a leadership journey with us and improved business performance through the projects delivered through the programme. We have a number of clients around the world that systematically invest in OPDC Leadership Development Journeys for their senior teams, mid-level managers and high-potential executives. Over the years, we’ve been privileged to work with many leading businesses to develop their leadership teams.